Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s rvice. The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints. The customer resolution officer will have the opportunity to make a genuine difference to our customers' experience. * Actively listening to customers' concerns and complaints * Providing prompt and accurate resolutions to customer issues * Documenting all customer interactions and keeping accurate records * Collaborating with other departments to resolve complex customer problems. * Identifying trends and patterns in customer complaints and suggesting improvement strategies * Maintaining a positive and professional attitude at all times

Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s

Your New Company A specialist contractor, well-established and highly successful, has seen a considerable increase in workload. Your new role The Administrator role will see the successful candidate, answering emails, checking job portals for work and status, updating job spreadsheets, obtaining certificates from operatives, saving them and uploading them to the portal, chasing outstanding ertificates from operatives, checking that repair/maintenance work has been completed, ensuring parts are ordered and available for operatives, updating clients on status of works and working directly with end-user residents. What You'll Need To Succeed 2 years' experience working in a similar position, experience working in a construction or engineering setting, able to work at a fast-pace and manage multiple stakeholders, able to demonstrate strong communication skills and able to demonstrate strong organisational skills. What You'll Get In Return A competitive salary, a tight-knit, supportive team and a challenging and varied role. The company is doing well, making progress ye

Your New Company A specialist contractor, well-established and highly successful, has seen a considerable increase in workload. Your new role The Administrator role will see the successful candidate, answering emails, checking job portals for work and status, updating job spreadsheets, obtaining certificates from operatives, saving them and uploading them to the portal, chasing outstanding

Your new company Our client is a major player in their field and, due to continued growth, they are looking to expand their customer service team. Your new role Working as part of a team, you'll be responsible for high volumes of calls liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will e sure contractual Service Level Agreements are met and customers have a clear understanding of proposed timescales. You will excel at dealing with residents as part of the back-office, using a range of communication methods, including telephony and email.Using a bespoke system, you'll actively schedule available operatives and subcontractors for jobs, discuss complex repairs, liaise with customers and those who have suffered service failure, where your role is to instil customers' confidence. What you'll need to succeed * Proven experience of scheduling/planning disrepairs, Voids or complex works. * Competent in communicating with direct operatives, subcontractors and residents. *

Your new company Our client is a major player in their field and, due to continued growth, they are looking to expand their customer service team. Your new role Working as part of a team, you'll be responsible for high volumes of calls liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will e

The Best Connection are currently recruiting for a Office administrator for our busy client based in Longfield. This is a customer focused role, where you will be responsible for providing an excellent service to their customers, assisting with enquiries and delivering a first class service. This is a part time, Maternity cover position. The contract is lasting from 9-12 months initially. - This can potentially lead to a permanent position. Hours of work Monday to Friday - 0930am - 14:30pm Paying from £11.44 per hour. Up to £12 per hour based on experience Job Duties: - Accurately create internal documents such as Warehouse Picking Lists, Delivery & Collection Notes which in turn generate accurate invoices. - Taking customer orders via phone - Using computer systems to process orders - General admin duties Key Skills and knowledge: -Previous experience of similar administrative role. -Experience working with Microsoft Word and Excel is essential. -Attention to detail and an aptitude to do the job right first time every time. -Willing to help other team

The Best Connection are currently recruiting for a Office administrator for our busy client based in Longfield. This is a customer focused role, where you will be responsible for providing an excellent service to their customers, assisting with enquiries and delivering a first class service. This is a part time, Maternity cover position. The contract is lasting from 9-12 months initially. -

Customer Service Administrator Kings Hill Temporary Monday to Friday 9am-5pm Great opportunity to join a well established client in Kings Hill Duties Assist in the administration of customers changing contracts, and on-boarding new customers Answering a variety of queries from customers via email or telephone. Run monthly billing reports to validate and ensure th t these reports are completed on time, and are saved into the relevant areas. Support the administration of financial systems relating to expenditure and income, e.g. processing invoices and monitoring expenditure. Validate invoices from suppliers. Establish and maintain good working relationships with internal colleagues, managers and staff and external customers, clients and suppliers, through e-mail, telephone, offering advice and information. What we need from you Previous admin/customer service experience Attention to detail Good numeracy and IT skills, including Excel and Word Able to work on own initiative or part of a team To apply email your cv

Customer Service Administrator Kings Hill Temporary Monday to Friday 9am-5pm Great opportunity to join a well established client in Kings Hill Duties Assist in the administration of customers changing contracts, and on-boarding new customers Answering a variety of queries from customers via email or telephone. Run monthly billing reports to validate and ensure th

Your new company A fantastic and unique opportunity is available for a driven and ambitious Claims Handler/Sales Executive to work for a reputable and fast-growing leading insurance organisation in greater London to work in their Financial and Legal services department with a portfolio of insurers. This opportunity is ideal for those wanting to progress their career with great financial prospect . You won't need to have financial or legal services experience, some of their best performers have no product knowledge! The business want a sales mentality, with the passion and drive to get results. Your new role Your new role will be to manage 30+ outbound calls per day (no cold calling!), managing your own portfolio of opportunities, maintaining a high level of client care and ensuring the right outcome for each call. Maintaining all KPIs and SLAs, using technical legal knowledge that you will be trained on to continually progress your portfolio of opportunities. Building strong relationships with insurers to swiftly progress your customer to the right outcome. You will maintain pe

Your new company A fantastic and unique opportunity is available for a driven and ambitious Claims Handler/Sales Executive to work for a reputable and fast-growing leading insurance organisation in greater London to work in their Financial and Legal services department with a portfolio of insurers. This opportunity is ideal for those wanting to progress their career with great financial prospect

Your new company A fantastic new role working as a Technical Services Coordinator within a manufacturing food and business company based in Kingston. The company has a mission to protect both the well-being of people and the planet whilst having customers in over 40 countries across the world. Offering hybrid working, parking on site, and a salary between £29,000 - £35,000, the company is look ng for someone with great customer service and passionate about the industry. Your new role Within your new role, you will be responsible for handling customer queries over the telephone and email, whilst logging complaints into their database, and logging any updates. You will also coordinate product recalls/withdrawals whilst ensuring any supplier certifications are up-to-date. Your performance should be maintained in line with the companies' values and should ensure that, whilst handling day to day tasks, KPIs are met. What you'll need to succeed To be successful in the role, you will have excellent communication skills with the ability to build and maintain relationships whilst wor

Your new company A fantastic new role working as a Technical Services Coordinator within a manufacturing food and business company based in Kingston. The company has a mission to protect both the well-being of people and the planet whilst having customers in over 40 countries across the world. Offering hybrid working, parking on site, and a salary between £29,000 - £35,000, the company is look

Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal tion process where needed. To respond to enquiries from customers, in a professional, timely and efficient manner Where our client does not hold current contact details, you will then need to research the organisation to find these contact details, For customers who have outstanding fees / invoices, to request these payments are made and to provide payment methods available setting clear timescales. For relevant customers who have outstanding payroll reports, request customers to provide the report and support them on the process, setting clear timescales Requirements * Experience working within an outbound call environment. * Ability to overcome any obstacles when

Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow ng-up quotations. * You will support the account manager * You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes. * Liaising with suppliers and sourcing products as required. * Supporting the other team members Skills and Experience * Experience in sales or customer service-based role. * Experience in order processing at speed whilst maintaining high-level of attention to detail. * Collaborative team worker. * Excellent communication skills and good organisational skills. * Ability to work under pressure, remain calm and hit deadlines. apply today to louise.theobald@csltd.org.uk Connect2

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow ng-up quotations. * You will support the account manager * You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes. * Liaising with suppliers and sourcing products as required. * Supporting the other team members Skills and Experience * Experience in sales or customer service-based role. * Experience in order processing at speed whilst maintaining high-level of attention to detail. * Collaborative team worker. * Excellent communication skills and good organisational skills. * Ability to work under pressure, remain calm and hit deadlines. apply today to louise.theobald@csltd.org.uk Connect2

Northfleet Office based Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Follow

Experienced Recruitment Consultant wanted in Maidstone £24,500 -£27,930 depending on experience, plus uncapped commission ASAP Monday-Friday 8am-5pm Parking on site About Hays Hays are the leading global professional recruiting group, experts at recruiting qualified, professional and skilled people globally. We are the world's leading and the UK's largest recruiting specialists. Due to m rket growth, we are looking for a sales-driven, experienced Recruitment Consultant to join our successful business in Maidstone, Kent. About the Role As an Experienced Recruitment Consultant, you will be managing the end-to-end recruitment life cycle. You will be responsible for winning new clients as well as maintaining and developing further relationships with existing clients, through both telephone and face-to-face meetings. You will be sourcing and meeting new candidates, through various means, including advertising and networking. You will also maintain regular contact with existing candidates using our market-leading database, whilst consistently hitting KPIs and targets. What

Experienced Recruitment Consultant wanted in Maidstone £24,500 -£27,930 depending on experience, plus uncapped commission ASAP Monday-Friday 8am-5pm Parking on site About Hays Hays are the leading global professional recruiting group, experts at recruiting qualified, professional and skilled people globally. We are the world's leading and the UK's largest recruiting specialists. Due to m

Hays are recruiting x2 Temporary Customer Service Advisors for our client based in Dartford. This is working on the helpdesk within a centre. Pay rate - £12.00 per hour 7am-4pm Monday to Friday Immediate start - end of Jan/Feb Customer Service experience preferred, not essential If interested please, reply with your CV Hays Specialist Recruitment Limited acts as an employment age cy for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Hays are recruiting x2 Temporary Customer Service Advisors for our client based in Dartford. This is working on the helpdesk within a centre. Pay rate - £12.00 per hour 7am-4pm Monday to Friday Immediate start - end of Jan/Feb Customer Service experience preferred, not essential If interested please, reply with your CV Hays Specialist Recruitment Limited acts as an employment age

An established and professional family run business in the Kent area is now actively recruiting an experienced sales administrator. The successful candidate will join the office and work with the wider team to make business progress from point of enquiry to contract. Your new role You will be responsible for taking sales enquiries and incoming calls, ordering stock/ stationery and lasing with th team both in and out of the office. What you'll need to succeed To be successful in this role, you will need previous customer service and sales administrative experience, excellent communication skills and proficiency with Microsoft packages. What you'll get in return You will receive an annual salary of £25,000 to £30,000, depending on experience, parking on-site and an early finish on Fridays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

An established and professional family run business in the Kent area is now actively recruiting an experienced sales administrator. The successful candidate will join the office and work with the wider team to make business progress from point of enquiry to contract. Your new role You will be responsible for taking sales enquiries and incoming calls, ordering stock/ stationery and lasing with th

Job Overview: Our client, an Insurance Managing General Agency that specialises in complex Marine insurance with offices in London and across the Middle East and Asia is seeking a capable candidate to join their Accounts team in an IBA/Credit Control role for their London Office. This is a fantastic opportunity to be part of a friendly and hard working team, with responsibilities that span credit control and finance-related duties. Main Duties: · Match clients' premium payments and underwriters' payments on the ledger. · Run and circulate the Aged Debt Report. · Manage assigned accounts, discuss issues with underwriters, and flag concerns in internal credit control meetings. · Send regular statement chasers to insurers/brokers and resolve queries. · Prepare and issue broker commission statements. · Investigate and resolve anomalies with assistance from other departments. · Raise and issue deductibles. · Post journals on Sun and validate banking details. · Assist with various month-end reconciliation. · Provide ad hoc support to the wider Finance team. · Be a

Job Overview: Our client, an Insurance Managing General Agency that specialises in complex Marine insurance with offices in London and across the Middle East and Asia is seeking a capable candidate to join their Accounts team in an IBA/Credit Control role for their London Office. This is a fantastic opportunity to be part of a friendly and hard working team, with responsibilities that span credit

Office Administrator | Sevenoaks | Up to £32K Our client a hugely successful family run business are looking to strengthen by adding a Office Administrator to their team, the successful candidate will be responsible for managing the office environment alongside helping out the wider team with ad hoc duties. Key responsibilities include: • Sending out quotes • Dealing with queries • Ordering equipment • First point of call for answering the phones • Dealing with bookings Candidate profile: • Strong organisational skills • Great communication skills • Good telephone manner • Great personality

Office Administrator | Sevenoaks | Up to £32K Our client a hugely successful family run business are looking to strengthen by adding a Office Administrator to their team, the successful candidate will be responsible for managing the office environment alongside helping out the wider team with ad hoc duties. Key responsibilities include: • Sending out quotes • Dealing with queries •

Your new company Our client is well-established and a global financial services provider - they differentiate themselves from their competition by providing a highly personalised service and treat each customer on their individual merits. They provide award-winning and innovative products to meet their clients needs, and they put a significant on emphasis on staff development. Your new role T is position is the face of the business for customers - you will work closely with them providing support and guidance on the products that the company has to offer, dealing with any and all queries that may arise on customer accounts and support them in making any changes to this whatsoever. You will have a thorough understanding of the products available, and you will work within a strict FCA framework when discussing these with customers. This direct customer contacts will be paired equally with an administrative support function, giving you the opportunity to get further into the details and ensuring that the back office function operates smoothly. You will prepare and issue corresponde

Your new company Our client is well-established and a global financial services provider - they differentiate themselves from their competition by providing a highly personalised service and treat each customer on their individual merits. They provide award-winning and innovative products to meet their clients needs, and they put a significant on emphasis on staff development. Your new role T

Your new company A successful and well-established Financial Services organisation with a strong focus on delivering high quality support and guidance to their clients. They offer a range of financial products and services to suit their clients needs, they have a strong focus on making a positive contribution to their clients and community. Your new role You will be the first point of contact for the organisations customers and will work via, phone, email and live chat. You will deal with a variety of calls, answer customer queries, responding promptly to requests for information both verbally and in writing. What you'll need to succeed Strong communications skills are essential as well as the ability to deal with Customers with tact and fairness. It's a fast-paced environment, so you will need strong organisational skills, as well as the ability to prioritise effectively. You'll need to be familiar with Microsoft Office and any experience in Financial Services previously would be advantageous though not essential. What you'll get in return This is a great opportunity for

Your new company A successful and well-established Financial Services organisation with a strong focus on delivering high quality support and guidance to their clients. They offer a range of financial products and services to suit their clients needs, they have a strong focus on making a positive contribution to their clients and community. Your new role You will be the first point of contact

Your new company This UK founded company specialise in commercial safety equipment, are market leaders in their field and have a global presence. They manufacture and distribute high quality and reliable products and have a wide portfolio to cater their clients needs. Your new role As the Customer Services Representative you will provide exceptional levels of Customer Service B2B, you will pr cess orders, deal with any and all queries, any concerns and requests about products or the services they provide. You will also play a critical role in supporting the Business Development Managers to ensure that they are supported in growing the existing clients as well as securing new business. You will learn about the clients requirements and needs and introduce them to new products, you will work closely internally with the team that fit the equipment for customers, process orders in a timely manner as well as handling things such as customer pricing, stock and product technical queries. You will provide quotations and documentation as required and deal with any issues related to the pr

Your new company This UK founded company specialise in commercial safety equipment, are market leaders in their field and have a global presence. They manufacture and distribute high quality and reliable products and have a wide portfolio to cater their clients needs. Your new role As the Customer Services Representative you will provide exceptional levels of Customer Service B2B, you will pr

Customer Service Monday to Friday 9am-5pm Office Based during probation then Hybrid working Excellent benefits including 30 days holidays plus bank hols, personal and professional growth, great pension scheme Duties Speaking and corresponding with our existing and new customers via telephone and in writing To respond to enquiries from customers, in a professional, t mely and efficient manner Setting up new accounts and Direct Debits Processing contributions and charitable donation requests Requirements * Experience working within a contact centre * Excellent verbal and written communication skills * High level accuracy and eye for detail. * Ability to manage own workload to ensure strict deadlines are adhered to. * Experience with using Microsoft Excel and multiple computer systems. if this role is of interest please email me your cv louise.theobald@csltd.org.uk Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages appli

Customer Service Monday to Friday 9am-5pm Office Based during probation then Hybrid working Excellent benefits including 30 days holidays plus bank hols, personal and professional growth, great pension scheme Duties Speaking and corresponding with our existing and new customers via telephone and in writing To respond to enquiries from customers, in a professional, t

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate wil be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success. Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns. Developing relationships with new and existing customers by providing support, information, and guidance. Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM. Handling order entry

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate wil