Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y u will build up your knowledge of the requirements of each of these accounts, proactively monitoring orders that are sent via courier, providing clients with advice on couriers' use and best delivery methods, quickly resolve delivery queries from clients, as well as implement corrective measures to ensure that duplication is avoided. You'll work closely with the accounts, sales and finance teams internally, keep client information accurate and up to date on the CRM system and contribute to the development of these systems. You will gain a full understanding of the services that the company can provide and leverage that knowledge to discuss products with customers. What you'll need to succe

Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y

At Hays, we are seeking a motivated and friendly Customer Service Advisor to join our team. In this role, you will be the first point of contact for our customers, providing them with outstanding service and support. Your primary responsibilities will include: Salary - £25000 Monday to Friday Permanent role * Supporting the General Manager in all administrative duties * Answering telephone and emails * Allocate courtesy cars to customers * Liaising with and updating customers throughout the repair process * Liaising with Insurance Companies * Understanding how to handle all types of the Company's claims processes and procedures - insurer/fleet/in-house/retail * To administer cash, credit card payments and banking * To arrange deliveries and collections of vehicles with the relevant documentation in place * Filing and cleansing of systems and data * To ensure Customer Service Level Agreements are adhered to This is for a motor company, so experience within the industry is preferred. A clean driving licence is essential. If you are interested and available for

At Hays, we are seeking a motivated and friendly Customer Service Advisor to join our team. In this role, you will be the first point of contact for our customers, providing them with outstanding service and support. Your primary responsibilities will include: Salary - £25000 Monday to Friday Permanent role * Supporting the General Manager in all administrative duties * Answering telephone

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate will e expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success. Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns. Developing relationships with new and existing customers by providing support, information, and guidance. Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM. Handling order entry pr

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate will

CUSTOMER SERVICES ADVISOR - SOCIAL HOUSINGSEVENOAKS £24,000 - £25,000 PER YEAR You will be first point of contact for the customers and will book in the first initial job and diagnose the repair required and handover any follow on work to the Admin team. You will be working directly under the team leader to ensure all information is taken accurately and customers data capture requirements ar adhered to. Our friendly call handlers deliver an outstanding support service, responding to and prioritising calls and understanding the needs and circumstances of each one. . We provide support making sure our clients get the right help when they need it. So, if you want to make a difference and you're helpful, calm and caring, then this may be the job for you. You will work as part of a small, friendly team based in SEVENOAKS It's not a typical call centre environment - it has a lovely friendly feel about it and as well as supporting our customers, we support each other too. Requirements- Good telephone manner A strong customer ethos The ability to establish and maintain go

CUSTOMER SERVICES ADVISOR - SOCIAL HOUSINGSEVENOAKS £24,000 - £25,000 PER YEAR You will be first point of contact for the customers and will book in the first initial job and diagnose the repair required and handover any follow on work to the Admin team. You will be working directly under the team leader to ensure all information is taken accurately and customers data capture requirements ar

We are working with a well known Academy in North London Duties include: * Meeting and greeting visitors entering and assisting them with their enquires * General Administrative support * Operating the switchboard in a polite and timely manner * Keeping the customer area's clean and tidy To apply for this role it is essential that you have previous reception or administration expe ience with excellent customer service skills. Enhanced DBS certificate on the update service. You will be able to communicate with people at all levels, and will come across as articulate and well presented, professional in your approach. Computer literacy is essential, and you will have experience of Microsoft Word & Excel Hours of Work: 7.45-4.15pm during the week, register now! Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

We are working with a well known Academy in North London Duties include: * Meeting and greeting visitors entering and assisting them with their enquires * General Administrative support * Operating the switchboard in a polite and timely manner * Keeping the customer area's clean and tidy To apply for this role it is essential that you have previous reception or administration expe

Your new company A financial services company committed to making a valuable, long-lasting and positive impact on its customers lives and finances. They are a well-established employer and offer a wide portfolio of financial products to support their customers such as in home-ownership and retirement. Over the years what they can offer their clients has changed, but a strong company ethos and a lient focussed approach has not. Your new role The customer services team leader role will oversee up to a dozen more junior members of staff, and you will be responsible for ensuring they deliver a high level service from the first point of contact up until the end of a customers time with the company. You'll review and monitor team performance and quality and identify any training that is required. You'll regularly assess the teams performance and support in any areas needed including providing a hands-on approach yourself. You will guide the team towards shared objectives from both a team and wide company perspective, and you will constantly look to stream-line and automate processes

Your new company A financial services company committed to making a valuable, long-lasting and positive impact on its customers lives and finances. They are a well-established employer and offer a wide portfolio of financial products to support their customers such as in home-ownership and retirement. Over the years what they can offer their clients has changed, but a strong company ethos and a

My client based in North Kent are committed to putting their residents at the heart of everything they do. They strive to ensure our homes and estates provide a safe, pleasant, and welcoming environment for all. They are currently recruiting for 3 Customer Service professionals to join their growing teams in 3 different specialist areas. These roles would suit someone from a Customer Service ba ed role where the customer is at the heart of everything you do. Job Summaries: Neighbourhood Officer - Housing and Estates You will manage the homes and estates, ensuring compliance with legislation, tenancy obligations, and council policies. Your responsibilities will include conducting estate inspections, managing tenancy breaches, coordinating with internal and external partners, and ensuring a safe and welcoming environment for residents Neighbourhood Officer - Anti-Social Behaviour: You will be the first point of contact for managing anti-social behaviour (ASB) within our communities. This role involves investigating reports of ASB, maintaining detailed ca

My client based in North Kent are committed to putting their residents at the heart of everything they do. They strive to ensure our homes and estates provide a safe, pleasant, and welcoming environment for all. They are currently recruiting for 3 Customer Service professionals to join their growing teams in 3 different specialist areas. These roles would suit someone from a Customer Service ba

Overview We are seeking an Estimator, The ideal candidate will play a crucial role in the preparation and submission of accurate cost estimates. Duties * Process sales quotations, tenders and administration * Liaising with sales/marketing * Present estimates to management and clients * Update and maintain an accurate database of historical costs for future reference. * Dealing with clients via email and on the phone * proactively develop and project manage all contracts with regard to acknowledgement of enquiry, response deadline, quotation follow up and associated activities. * Ensure all drawings, correct liaison and procedures are approved Candidate skills * Proven experience as an Sales Estimator or in a similar role * Strong understanding of cost control principles and methodologies. * Excellent analytical skills with attention to detail. * Proficient in using estimation software and Microsoft Office Suite. * Ability to work collaboratively within a team environment while also being self-motivated. * Strong communication skills, both verbal an

Overview We are seeking an Estimator, The ideal candidate will play a crucial role in the preparation and submission of accurate cost estimates. Duties * Process sales quotations, tenders and administration * Liaising with sales/marketing * Present estimates to management and clients * Update and maintain an accurate database of historical costs for future reference. * Dealing with

Northfleet Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Following-up quotation . * You will support the account manager * You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes. * Liaising with suppliers and sourcing products as required. * Supporting the other team members Skills and Experience * Experience in sales or customer service-based role. * Experience in order processing at speed whilst maintaining high-level of attention to detail. * Collaborative team worker. * Excellent communication skills and good organisational skills. * Ability to work under pressure, remain calm and hit deadlines. apply today to louise.theobald@csltd.org.uk Connect2Staff/Connect2Ke

Northfleet Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Following-up quotation