The Best Connection are currently recruiting for a Office administrator for our busy client based in Longfield. This is a customer focused role, where you will be responsible for providing an excellent service to their customers, assisting with enquiries and delivering a first class service. This is a part time, Maternity cover position. The contract is lasting from 9-12 months initially. - This can potentially lead to a permanent position. Hours of work Monday to Friday - 0930am - 14:30pm Paying from £11.44 per hour. Up to £12 per hour based on experience Job Duties: - Accurately create internal documents such as Warehouse Picking Lists, Delivery & Collection Notes which in turn generate accurate invoices. - Taking customer orders via phone - Using computer systems to process orders - General admin duties Key Skills and knowledge: -Previous experience of similar administrative role. -Experience working with Microsoft Word and Excel is essential. -Attention to detail and an aptitude to do the job right first time every time. -Willing to help other team

The Best Connection are currently recruiting for a Office administrator for our busy client based in Longfield. This is a customer focused role, where you will be responsible for providing an excellent service to their customers, assisting with enquiries and delivering a first class service. This is a part time, Maternity cover position. The contract is lasting from 9-12 months initially. -

Your new company Our client is well-established and a global financial services provider - they differentiate themselves from their competition by providing a highly personalised service and treat each customer on their individual merits. They provide award-winning and innovative products to meet their clients needs, and they put a significant on emphasis on staff development. Your new role T is position is the face of the business for customers - you will work closely with them providing support and guidance on the products that the company has to offer, dealing with any and all queries that may arise on customer accounts and support them in making any changes to this whatsoever. You will have a thorough understanding of the products available, and you will work within a strict FCA framework when discussing these with customers. This direct customer contacts will be paired equally with an administrative support function, giving you the opportunity to get further into the details and ensuring that the back office function operates smoothly. You will prepare and issue corresponde

Your new company Our client is well-established and a global financial services provider - they differentiate themselves from their competition by providing a highly personalised service and treat each customer on their individual merits. They provide award-winning and innovative products to meet their clients needs, and they put a significant on emphasis on staff development. Your new role T

Your new company A successful and well-established Financial Services organisation with a strong focus on delivering high quality support and guidance to their clients. They offer a range of financial products and services to suit their clients needs, they have a strong focus on making a positive contribution to their clients and community. Your new role You will be the first point of contact for the organisations customers and will work via, phone, email and live chat. You will deal with a variety of calls, answer customer queries, responding promptly to requests for information both verbally and in writing. What you'll need to succeed Strong communications skills are essential as well as the ability to deal with Customers with tact and fairness. It's a fast-paced environment, so you will need strong organisational skills, as well as the ability to prioritise effectively. You'll need to be familiar with Microsoft Office and any experience in Financial Services previously would be advantageous though not essential. What you'll get in return This is a great opportunity for

Your new company A successful and well-established Financial Services organisation with a strong focus on delivering high quality support and guidance to their clients. They offer a range of financial products and services to suit their clients needs, they have a strong focus on making a positive contribution to their clients and community. Your new role You will be the first point of contact

Your new company This UK founded company specialise in commercial safety equipment, are market leaders in their field and have a global presence. They manufacture and distribute high quality and reliable products and have a wide portfolio to cater their clients needs. Your new role As the Customer Services Representative you will provide exceptional levels of Customer Service B2B, you will pr cess orders, deal with any and all queries, any concerns and requests about products or the services they provide. You will also play a critical role in supporting the Business Development Managers to ensure that they are supported in growing the existing clients as well as securing new business. You will learn about the clients requirements and needs and introduce them to new products, you will work closely internally with the team that fit the equipment for customers, process orders in a timely manner as well as handling things such as customer pricing, stock and product technical queries. You will provide quotations and documentation as required and deal with any issues related to the pr

Your new company This UK founded company specialise in commercial safety equipment, are market leaders in their field and have a global presence. They manufacture and distribute high quality and reliable products and have a wide portfolio to cater their clients needs. Your new role As the Customer Services Representative you will provide exceptional levels of Customer Service B2B, you will pr

Customer Service Monday to Friday 9am-5pm Office Based during probation then Hybrid working Excellent benefits including 30 days holidays plus bank hols, personal and professional growth, great pension scheme Duties Speaking and corresponding with our existing and new customers via telephone and in writing To respond to enquiries from customers, in a professional, t mely and efficient manner Setting up new accounts and Direct Debits Processing contributions and charitable donation requests Requirements * Experience working within a contact centre * Excellent verbal and written communication skills * High level accuracy and eye for detail. * Ability to manage own workload to ensure strict deadlines are adhered to. * Experience with using Microsoft Excel and multiple computer systems. if this role is of interest please email me your cv louise.theobald@csltd.org.uk Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages appli

Customer Service Monday to Friday 9am-5pm Office Based during probation then Hybrid working Excellent benefits including 30 days holidays plus bank hols, personal and professional growth, great pension scheme Duties Speaking and corresponding with our existing and new customers via telephone and in writing To respond to enquiries from customers, in a professional, t

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate wil be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success. Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns. Developing relationships with new and existing customers by providing support, information, and guidance. Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM. Handling order entry

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate wil

Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y u will build up your knowledge of the requirements of each of these accounts, proactively monitoring orders that are sent via courier, providing clients with advice on couriers' use and best delivery methods, quickly resolve delivery queries from clients, as well as implement corrective measures to ensure that duplication is avoided. You'll work closely with the accounts, sales and finance teams internally, keep client information accurate and up to date on the CRM system and contribute to the development of these systems. You will gain a full understanding of the services that the company can provide and leverage that knowledge to discuss products with customers. What you'll need to succe

Your new company This well-established organisation works across several sectors, including charity, financial services and healthcare. They partner closely with the clients to deliver a highly personalised experience with exceptional levels of customer service. Your new role Reporting to the customer services manager, you will support key accounts assigned to you with a proactive approach. Y

At Hays, we are seeking a motivated and friendly Customer Service Advisor to join our team. In this role, you will be the first point of contact for our customers, providing them with outstanding service and support. Your primary responsibilities will include: Salary - £25000 Monday to Friday Permanent role * Supporting the General Manager in all administrative duties * Answering telephone and emails * Allocate courtesy cars to customers * Liaising with and updating customers throughout the repair process * Liaising with Insurance Companies * Understanding how to handle all types of the Company's claims processes and procedures - insurer/fleet/in-house/retail * To administer cash, credit card payments and banking * To arrange deliveries and collections of vehicles with the relevant documentation in place * Filing and cleansing of systems and data * To ensure Customer Service Level Agreements are adhered to This is for a motor company, so experience within the industry is preferred. A clean driving licence is essential. If you are interested and available for

At Hays, we are seeking a motivated and friendly Customer Service Advisor to join our team. In this role, you will be the first point of contact for our customers, providing them with outstanding service and support. Your primary responsibilities will include: Salary - £25000 Monday to Friday Permanent role * Supporting the General Manager in all administrative duties * Answering telephone

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate will e expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success. Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns. Developing relationships with new and existing customers by providing support, information, and guidance. Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM. Handling order entry pr

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers. Your new roleThis role requires a combination of skills. The successful candidate will

CUSTOMER SERVICES ADVISOR - SOCIAL HOUSINGSEVENOAKS £24,000 - £25,000 PER YEAR You will be first point of contact for the customers and will book in the first initial job and diagnose the repair required and handover any follow on work to the Admin team. You will be working directly under the team leader to ensure all information is taken accurately and customers data capture requirements ar adhered to. Our friendly call handlers deliver an outstanding support service, responding to and prioritising calls and understanding the needs and circumstances of each one. . We provide support making sure our clients get the right help when they need it. So, if you want to make a difference and you're helpful, calm and caring, then this may be the job for you. You will work as part of a small, friendly team based in SEVENOAKS It's not a typical call centre environment - it has a lovely friendly feel about it and as well as supporting our customers, we support each other too. Requirements- Good telephone manner A strong customer ethos The ability to establish and maintain go

CUSTOMER SERVICES ADVISOR - SOCIAL HOUSINGSEVENOAKS £24,000 - £25,000 PER YEAR You will be first point of contact for the customers and will book in the first initial job and diagnose the repair required and handover any follow on work to the Admin team. You will be working directly under the team leader to ensure all information is taken accurately and customers data capture requirements ar

We are working with a well known Academy in North London Duties include: * Meeting and greeting visitors entering and assisting them with their enquires * General Administrative support * Operating the switchboard in a polite and timely manner * Keeping the customer area's clean and tidy To apply for this role it is essential that you have previous reception or administration expe ience with excellent customer service skills. Enhanced DBS certificate on the update service. You will be able to communicate with people at all levels, and will come across as articulate and well presented, professional in your approach. Computer literacy is essential, and you will have experience of Microsoft Word & Excel Hours of Work: 7.45-4.15pm during the week, register now! Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.

We are working with a well known Academy in North London Duties include: * Meeting and greeting visitors entering and assisting them with their enquires * General Administrative support * Operating the switchboard in a polite and timely manner * Keeping the customer area's clean and tidy To apply for this role it is essential that you have previous reception or administration expe

Your new company A financial services company committed to making a valuable, long-lasting and positive impact on its customers lives and finances. They are a well-established employer and offer a wide portfolio of financial products to support their customers such as in home-ownership and retirement. Over the years what they can offer their clients has changed, but a strong company ethos and a lient focussed approach has not. Your new role The customer services team leader role will oversee up to a dozen more junior members of staff, and you will be responsible for ensuring they deliver a high level service from the first point of contact up until the end of a customers time with the company. You'll review and monitor team performance and quality and identify any training that is required. You'll regularly assess the teams performance and support in any areas needed including providing a hands-on approach yourself. You will guide the team towards shared objectives from both a team and wide company perspective, and you will constantly look to stream-line and automate processes

Your new company A financial services company committed to making a valuable, long-lasting and positive impact on its customers lives and finances. They are a well-established employer and offer a wide portfolio of financial products to support their customers such as in home-ownership and retirement. Over the years what they can offer their clients has changed, but a strong company ethos and a

My client based in North Kent are committed to putting their residents at the heart of everything they do. They strive to ensure our homes and estates provide a safe, pleasant, and welcoming environment for all. They are currently recruiting for 3 Customer Service professionals to join their growing teams in 3 different specialist areas. These roles would suit someone from a Customer Service ba ed role where the customer is at the heart of everything you do. Job Summaries: Neighbourhood Officer - Housing and Estates You will manage the homes and estates, ensuring compliance with legislation, tenancy obligations, and council policies. Your responsibilities will include conducting estate inspections, managing tenancy breaches, coordinating with internal and external partners, and ensuring a safe and welcoming environment for residents Neighbourhood Officer - Anti-Social Behaviour: You will be the first point of contact for managing anti-social behaviour (ASB) within our communities. This role involves investigating reports of ASB, maintaining detailed ca

My client based in North Kent are committed to putting their residents at the heart of everything they do. They strive to ensure our homes and estates provide a safe, pleasant, and welcoming environment for all. They are currently recruiting for 3 Customer Service professionals to join their growing teams in 3 different specialist areas. These roles would suit someone from a Customer Service ba

Overview We are seeking an Estimator, The ideal candidate will play a crucial role in the preparation and submission of accurate cost estimates. Duties * Process sales quotations, tenders and administration * Liaising with sales/marketing * Present estimates to management and clients * Update and maintain an accurate database of historical costs for future reference. * Dealing with clients via email and on the phone * proactively develop and project manage all contracts with regard to acknowledgement of enquiry, response deadline, quotation follow up and associated activities. * Ensure all drawings, correct liaison and procedures are approved Candidate skills * Proven experience as an Sales Estimator or in a similar role * Strong understanding of cost control principles and methodologies. * Excellent analytical skills with attention to detail. * Proficient in using estimation software and Microsoft Office Suite. * Ability to work collaboratively within a team environment while also being self-motivated. * Strong communication skills, both verbal an

Overview We are seeking an Estimator, The ideal candidate will play a crucial role in the preparation and submission of accurate cost estimates. Duties * Process sales quotations, tenders and administration * Liaising with sales/marketing * Present estimates to management and clients * Update and maintain an accurate database of historical costs for future reference. * Dealing with

Northfleet Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Following-up quotation . * You will support the account manager * You will be required to collate data on customers prior to visits and summarise the call reports after visits, entering notes. * Liaising with suppliers and sourcing products as required. * Supporting the other team members Skills and Experience * Experience in sales or customer service-based role. * Experience in order processing at speed whilst maintaining high-level of attention to detail. * Collaborative team worker. * Excellent communication skills and good organisational skills. * Ability to work under pressure, remain calm and hit deadlines. apply today to louise.theobald@csltd.org.uk Connect2Staff/Connect2Ke

Northfleet Monday to Friday 8.30am-5.30pm Key Responsibilities * Support and service to customers on a daily basis as their primary point of contact. * Managing the inbox, process orders, create quotes, resolve queries. * Completing sales enquiries correctly, efficiently & personally ensuring that the customer is always communicated with and satisfied. * Following-up quotation

Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s rvice. The customer resolution officer will be responsible for investigating and responding to customer feedback and resolving complaints. The customer resolution officer will have the opportunity to make a genuine difference to our customers' experience. * Actively listening to customers' concerns and complaints * Providing prompt and accurate resolutions to customer issues * Documenting all customer interactions and keeping accurate records * Collaborating with other departments to resolve complex customer problems. * Identifying trends and patterns in customer complaints and suggesting improvement strategies * Maintaining a positive and professional attitude at all times

Are you an excellent problem solver with great communication skills? Are you passionate about helping customers resolve their issues? If so, we have an exciting opportunity for you! We are currently looking for a Customer Resolutions Officer to join a fantastic Housing Association for an initial 3-month contract. This role is working as part of a small team to deliver the customer resolution s

Your New Company A specialist contractor, well-established and highly successful, has seen a considerable increase in workload. Your new role The Administrator role will see the successful candidate, answering emails, checking job portals for work and status, updating job spreadsheets, obtaining certificates from operatives, saving them and uploading them to the portal, chasing outstanding ertificates from operatives, checking that repair/maintenance work has been completed, ensuring parts are ordered and available for operatives, updating clients on status of works and working directly with end-user residents. What You'll Need To Succeed 2 years' experience working in a similar position, experience working in a construction or engineering setting, able to work at a fast-pace and manage multiple stakeholders, able to demonstrate strong communication skills and able to demonstrate strong organisational skills. What You'll Get In Return A competitive salary, a tight-knit, supportive team and a challenging and varied role. The company is doing well, making progress ye

Your New Company A specialist contractor, well-established and highly successful, has seen a considerable increase in workload. Your new role The Administrator role will see the successful candidate, answering emails, checking job portals for work and status, updating job spreadsheets, obtaining certificates from operatives, saving them and uploading them to the portal, chasing outstanding

Your new company Our client is a major player in their field and, due to continued growth, they are looking to expand their customer service team. Your new role Working as part of a team, you'll be responsible for high volumes of calls liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will e sure contractual Service Level Agreements are met and customers have a clear understanding of proposed timescales. You will excel at dealing with residents as part of the back-office, using a range of communication methods, including telephony and email.Using a bespoke system, you'll actively schedule available operatives and subcontractors for jobs, discuss complex repairs, liaise with customers and those who have suffered service failure, where your role is to instil customers' confidence. What you'll need to succeed * Proven experience of scheduling/planning disrepairs, Voids or complex works. * Competent in communicating with direct operatives, subcontractors and residents. *

Your new company Our client is a major player in their field and, due to continued growth, they are looking to expand their customer service team. Your new role Working as part of a team, you'll be responsible for high volumes of calls liaising with clients, subcontractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will e

Customer Service Administrator Kings Hill Temporary Monday to Friday 9am-5pm Great opportunity to join a well established client in Kings Hill Duties Assist in the administration of customers changing contracts, and on-boarding new customers Answering a variety of queries from customers via email or telephone. Run monthly billing reports to validate and ensure th t these reports are completed on time, and are saved into the relevant areas. Support the administration of financial systems relating to expenditure and income, e.g. processing invoices and monitoring expenditure. Validate invoices from suppliers. Establish and maintain good working relationships with internal colleagues, managers and staff and external customers, clients and suppliers, through e-mail, telephone, offering advice and information. What we need from you Previous admin/customer service experience Attention to detail Good numeracy and IT skills, including Excel and Word Able to work on own initiative or part of a team To apply email your cv

Customer Service Administrator Kings Hill Temporary Monday to Friday 9am-5pm Great opportunity to join a well established client in Kings Hill Duties Assist in the administration of customers changing contracts, and on-boarding new customers Answering a variety of queries from customers via email or telephone. Run monthly billing reports to validate and ensure th

Your new company A fantastic and unique opportunity is available for a driven and ambitious Claims Handler/Sales Executive to work for a reputable and fast-growing leading insurance organisation in greater London to work in their Financial and Legal services department with a portfolio of insurers. This opportunity is ideal for those wanting to progress their career with great financial prospect . You won't need to have financial or legal services experience, some of their best performers have no product knowledge! The business want a sales mentality, with the passion and drive to get results. Your new role Your new role will be to manage 30+ outbound calls per day (no cold calling!), managing your own portfolio of opportunities, maintaining a high level of client care and ensuring the right outcome for each call. Maintaining all KPIs and SLAs, using technical legal knowledge that you will be trained on to continually progress your portfolio of opportunities. Building strong relationships with insurers to swiftly progress your customer to the right outcome. You will maintain pe

Your new company A fantastic and unique opportunity is available for a driven and ambitious Claims Handler/Sales Executive to work for a reputable and fast-growing leading insurance organisation in greater London to work in their Financial and Legal services department with a portfolio of insurers. This opportunity is ideal for those wanting to progress their career with great financial prospect