We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing from all angles and be confident in your decision-making. An excellent communicator, you'll be comfortable talking to our customers and providing them with written responses. This will be a busy and challenging role; you'll need to be flexible and able to handle multiple cases. We'll also expect you to have excellent IT skills and be enthusiastic about using in-house systems to record contact and outcomes. If you enjoy a challenge, like working in an energetic, fast-paced environment and are passionate about excellent customer service, we'd love to hear from you. Full time: 37hours Place of work: Hybrid (office based in Sevenoaks). The expectation regarding hybrid working is that

We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing

Purpose of the role Support the Scheme Manager to deliver a high-quality housing management service to our Tenants in our Extra Care Scheme in Tenterden. 21 Hours per week 2pm – 6pm Tuesday to Friday, 8am - 1pm Saturday Responsibilities * Support the Extra Care Scheme Manager to undertake all aspects of Housing Management for Tenants and Scheme. * To develop and maintain a varied ctivities programme and encourage tenants to support their own activities. * Provide a settling in service for new tenants to introduce all aspects of the scheme and services available. * Deliver an excellent level of service to customers, ensuring that their needs are met. * Contribute to the achievement of the Key Performance Indicators (KPIs) for the scheme. * Report any safeguarding concerns to your line manager. * Undertake any additional duties that may be assigned to you. Person Specification * The desire to make a positive difference for our older tenants living in Extra Care. * Able to use Microsoft Office packages. Confident using new or bespoke ICT systems and

Purpose of the role Support the Scheme Manager to deliver a high-quality housing management service to our Tenants in our Extra Care Scheme in Tenterden. 21 Hours per week 2pm – 6pm Tuesday to Friday, 8am - 1pm Saturday Responsibilities * Support the Extra Care Scheme Manager to undertake all aspects of Housing Management for Tenants and Scheme. * To develop and maintain a varied

Your new company Hays Education are currently recruiting for reliable and adaptable primary teachers to work at Primary Schools in Gravesend. These roles are supply cover and will cover a variety of schools across Gravesend. This will entail working day-to-day in different primary schools covering a variety of different year groups, however these can be tailored to the years you feel most comfo table with. In this role you will have the ability to choose when you work as supply work will be given to you based on your availability that you provide to us. Your new role This role can be on a full or part-time basis and will be suited to those who have a passion for teaching across multiple Primary Schools. The schools will be looking for someone with strong and adaptable classroom skills as you will be covering the class for the day; the role is open to ECT's. The successful candidate will have routine day-to-day classroom responsibilities along with working with other teachers in the year to form a collaborative team. If you like the challenge of working in multiple primary sch

Your new company Hays Education are currently recruiting for reliable and adaptable primary teachers to work at Primary Schools in Gravesend. These roles are supply cover and will cover a variety of schools across Gravesend. This will entail working day-to-day in different primary schools covering a variety of different year groups, however these can be tailored to the years you feel most comfo

Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work at schools in the Thanet and surrounding areas on a supply basis. Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. Hays are currently seeking teachers that hold QTS. You may be experienced or Newly q alified looking to gain experience. You will be working in a number of different schools and must be able to provide them with an outstanding service which is important to the overall running of the schools, their teaching and learning standards. As a supply teacher you will be working through Hays Education who will provide you with a variety of supply primary teacher jobs in Thanet and the surrounding areas. The variety of jobs we offer range from long-term to short term positions and can be for as many days a week as you require. As a supply teacher you will be working with a variety a primary schools across Thanet. The primary teacher roles we offer will require you to have previou

Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work at schools in the Thanet and surrounding areas on a supply basis. Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. Hays are currently seeking teachers that hold QTS. You may be experienced or Newly q

Are you a passionate and qualified SEN Teacher looking for a new challenge? Do you have experience working with pupils with severe, profound and complex needs, including ASC?If yes, then we have an exciting opportunity for you! Your new company Hays Education are working with an Outstanding SEN school in Sittingbourne, Kent, to recruit a primary SEN Teacher for a full class teacher rol . The school caters for pupils aged 4-18 with a range of special educational needs and disabilities, and provides a supportive and stimulating learning environment. Your new role As a primary SEN Teacher, you will be responsible for planning and delivering engaging and differentiated lessons that meet the individual needs and abilities of your pupils. You will also work closely with other staff members, parents and external agencies to ensure the best outcomes for your pupils.This is a temporary role with the potential to become permanent for the right candidate. The role starts on 19th February 2024 and requires a full-time commitment. What you'll need to succeed - QTS te

Are you a passionate and qualified SEN Teacher looking for a new challenge? Do you have experience working with pupils with severe, profound and complex needs, including ASC?If yes, then we have an exciting opportunity for you! Your new company Hays Education are working with an Outstanding SEN school in Sittingbourne, Kent, to recruit a primary SEN Teacher for a full class teacher rol

Your new company Are you a skilled and adaptable educator looking for exciting teaching opportunities? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. You will be working for Hays Education and be part of an industry leading agency. We offer a wide range of staffing solutions to local primary schools, including ad-hoc day-to-day supply, long-term cover and permanent appointments. Supply teachers play a crucial role in supporting schools during critical periods by offering specialised subject cover or general teaching assistance when regular staff members are absent. The duration of these roles may vary, and many temporary positions serve as potential pathways to more permanent teaching opportunities. Your new role * Deliver engaging and effective lessons across various subjects and grade levels in the absence of the regular classroom teacher. * Follow the school's curriculum and ensure continuity in student learning during their absence. * Manage classroom behaviour and maintain a positive learning envi

Your new company Are you a skilled and adaptable educator looking for exciting teaching opportunities? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. You will be working for Hays Education and be part of an industry leading agency. We offer a wide range of staffing solutions to local primary schools, including ad-hoc day-to-day

Your new role This is a 6 months HR Advisor role specialising in employee relations, ER, the purpose of this HR Officer role is to provide high quality HR advice and support to managers and staff, enable managers to build an inclusive, attractive, effective and safe culture and engage their staff, and effectively manage absence, performance, disciplinary and grievance cases. What you'll need o succeed The ideal candidate will have a strong background in handing ER Cases, experience of working in a unionised environment, preferred public sector experience, and available to start immediately. What you'll get in return Flexible working options are available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of t

Your new role This is a 6 months HR Advisor role specialising in employee relations, ER, the purpose of this HR Officer role is to provide high quality HR advice and support to managers and staff, enable managers to build an inclusive, attractive, effective and safe culture and engage their staff, and effectively manage absence, performance, disciplinary and grievance cases. What you'll need

Your new company Are you a skilled and adaptable educator looking for exciting teaching opportunities? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. You will be working for Hays Education and be part of an industry-leading agency. We offer a wide range of staffing solutions to local primary schools, including ad-hoc day-to-day s pply, long-term cover and permanent appointments. Supply teachers play a crucial role in supporting schools during critical periods by offering specialised subject cover or general teaching assistance when regular staff members are absent. The duration of these roles may vary, and many temporary positions serve as potential pathways to more permanent teaching opportunities. Your new role * Deliver engaging and effective lessons across various subjects and grade levels in the absence of the regular classroom teacher. * Follow the school's curriculum and ensure continuity in student learning during their absence. * Manage classroom behaviour and maintain a positive learning enviro

Your new company Are you a skilled and adaptable educator looking for exciting teaching opportunities? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. You will be working for Hays Education and be part of an industry-leading agency. We offer a wide range of staffing solutions to local primary schools, including ad-hoc day-to-day s

Temporary Contracts: MOJ Contractor Escorting From £11.93 per hour inclusive of Holiday Pay. HM Prison Elmley Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey. Purpose of the Prison Escort/OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment where your duties will include escorting visitors, building contractors, gate duties within the prison and outside areas. You will ensure the safety and security of the visitors, staff and prisoners within a Prison establishment, while persons from outside of the prison service are on site. Kent Prisons have an excellent reputation as busy local prisons, which serve all the courts in the South East. They pride themselves in engaging and involving employees working alongside them in the process of change. Prison/Project Escort OS

Temporary Contracts: MOJ Contractor Escorting From £11.93 per hour inclusive of Holiday Pay. HM Prison Elmley Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey.

SECURITY CONSCIOUS- OPERATIONAL SUPPORT GRADE Security Support role- no previous experience required. Operational Support Grade (OSG) HMP Swaleside on the Isle of Sheppey, Kent: Long-term SHIFT Contracts Shift Rate of £13.77 per hour Overview of the HMP Swaleside and HMP Swaleside positions: As the leading supplier to the HM Prison Service for the provision of support operatives, Hay is seeking to recruit Shift Operational Support Grades (OSGs) Prison Support for HM Prison Swaleside and HMP Elmley on the Isle of Sheppey, Kent. Starts ASAP, immediate starts if you are already Prison Cleared. Long-term temporary positions. Purpose of the OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment where your duties will include escorting visitors, building contractors, gate duties within the prison and outside areas. You will ensure the safety and security of the visitors, staff and prisoners within a Prison establishment, while persons from outside of NOMS are on site. You will also ensure that no una

SECURITY CONSCIOUS- OPERATIONAL SUPPORT GRADE Security Support role- no previous experience required. Operational Support Grade (OSG) HMP Swaleside on the Isle of Sheppey, Kent: Long-term SHIFT Contracts Shift Rate of £13.77 per hour Overview of the HMP Swaleside and HMP Swaleside positions: As the leading supplier to the HM Prison Service for the provision of support operatives, Hay

Security Control Room Operative - CCTV Location: Rochester 4 day on 4 day off shift £14 per hour inclusive of Holiday pay. Your new company We are currently recruiting for a Security Control Room Operative to work within a secure environment, located in Rochester. We have recently been awarded this exciting new contract. Your new role You will be in control of the integrated head-end in the CCTV control Room, along with involvement with the security throughout the location. This will be a 4 days on 4 days off shift pattern working between 7am to 7pm. Previous experience with a CCTV control room and security team is required. 4 days on 4 days off. 7am to 7pm worked hours. 1 hour lunch break. £14 per hour inclusive of Holiday pay. Temporary contract. What you need to do now For more information please call Gavin or Jodie on 01622 235688. If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now. If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confi

Security Control Room Operative - CCTV Location: Rochester 4 day on 4 day off shift £14 per hour inclusive of Holiday pay. Your new company We are currently recruiting for a Security Control Room Operative to work within a secure environment, located in Rochester. We have recently been awarded this exciting new contract. Your new role You will be in control of the integrated head-end

Are you a skilled and adaptable teacher looking for a flexible teaching job? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. Hays is one of the market-leading agencies in the education sector in Kent, Folkestone and are currently actively recruiting Cover Teachers to assist with a rising demand for supply staff. We offer a wide rang of staffing solutions to local secondary schools in Folkestone, including day-to-day supply teachers, long-term cover and permanent job opportunities. Our network of partnership schools trust and our market expertise means we have a consistent flow of jobs available all year round. Your new role Supply teachers play a crucial role in supporting schools during critical periods by offering specialised subject cover or general teaching assistance when regular staff members are absent. The duration of these roles may vary, and many temporary positions serve as potential pathways to more permanent teaching opportunities. As a Hays Supply Teacher, you can pick and choose your days and decl

Are you a skilled and adaptable teacher looking for a flexible teaching job? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. Hays is one of the market-leading agencies in the education sector in Kent, Folkestone and are currently actively recruiting Cover Teachers to assist with a rising demand for supply staff. We offer a wide rang

Are you a skilled and adaptable teacher looking for a flexible teaching job? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. Hays is one of the market-leading agencies in the education sector in Kent, Ashford and are currently actively recruiting Cover Teachers to assist with a rising demand for supply staff. We offer a wide range o staffing solutions to local secondary schools in Ashford, including day-to-day supply teachers, long-term cover and permanent job opportunities. Our network of partnership schools trust and our market expertise means we have a consistent flow of jobs available all year round. Your new role Supply teachers play a crucial role in supporting schools during critical periods by offering specialised subject cover or general teaching assistance when regular staff members are absent. The duration of these roles may vary, and many temporary positions serve as potential pathways to more permanent teaching opportunities. As a Hays Supply Teacher, you can pick and choose your days and decline a

Are you a skilled and adaptable teacher looking for a flexible teaching job? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. Hays is one of the market-leading agencies in the education sector in Kent, Ashford and are currently actively recruiting Cover Teachers to assist with a rising demand for supply staff. We offer a wide range o

Are you a skilled and adaptable teacher looking for a flexible teaching job? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. Hays is one of the market-leading agencies in the education sector in Kent and Sittingbourne and is currently actively recruiting Cover Teachers to assist with a rising demand for supply staff. We offer a wide range of staffing solutions to local secondary schools in Swale, including day-to-day supply teachers, long-term cover and permanent job opportunities. Our network of partnerships schools trust and our market expertise means we have a consistent flow of jobs available all year round. Your new role Supply teachers play a crucial role in supporting schools during critical periods by offering specialised subject cover or general teaching assistance when regular staff members are absent. The duration of these roles may vary, and many temporary positions serve as potential pathways to more permanent teaching opportunities. As a Hays Supply Teacher, you can pick and choose your days and dec

Are you a skilled and adaptable teacher looking for a flexible teaching job? We are currently seeking passionate and committed Supply Teachers to join our reputable educational institution. Hays is one of the market-leading agencies in the education sector in Kent and Sittingbourne and is currently actively recruiting Cover Teachers to assist with a rising demand for supply staff. We offer a wide

Tenancy Support Officer Sevenoaks Monday - Friday £12.27 per hour Must be able to drive ASAP Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies. Responsibilities * Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes: * undertaking assessments and arranging for minor adaptations * providing a resettlement service * advising and supporting clients to maximise their income * supporting clients to seek specialist advice and help where needed. * Help customers to understand their responsibilities as tenants and how to sustain their tenancy. * Achieve positive outcomes for customers by collaborating with key stakeholders and partner agencies. * Achieve positive outcomes in the management of empty homes, arrears and community safety through collaboration with colleagues. * Achieve positive outcomes for a diverse range of vulnerable customers by ensuring their care and support needs are me

Tenancy Support Officer Sevenoaks Monday - Friday £12.27 per hour Must be able to drive ASAP Purpose of job - Supporting tenants to achieve independence and sustain successful tenancies. Responsibilities * Support vulnerable customers to live independently helping them to find the right home; understand their responsibilities as tenants and sustain their tenancy. This includes:

Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work in schools in Maidstone and surrounding areas on a supply basis. Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. Hays are currently seeking teachers that hold QTS. You may be experienced or newly qu lified looking to gain experience. You will be working in a number of different schools and must be able to provide them with an outstanding service which is important to the overall running of the schools, their teaching and learning standards. As a supply teacher, you will be working through Hays Education, who will provide you with a variety of supply primary teacher jobs in Maidstone and the surrounding areas. The variety of jobs we offer range from long-term to short-term positions and can be for as many days a week as you require. As a supply teacher, you will be working with a variety of primary schools in Maidstone. The primary teacher roles we offer will require you to have pr

Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work in schools in Maidstone and surrounding areas on a supply basis. Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. Hays are currently seeking teachers that hold QTS. You may be experienced or newly qu

Your new company Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work at schools in the Shepway and surrounding areas on a supply basis. Your new role Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. What you'll need to succeed Hays are curren ly seeking teachers that hold QTS. You may be experienced or Newly qualified looking to gain experience. You will be working in a number of different schools and must be able to provide them with an outstanding service which is important to the overall running of the schools, their teaching and learning standards. As a supply teacher, you will be working through Hays Education, who will provide you with a variety of supply primary teacher jobs in Shepway and the surrounding areas. The variety of jobs we offer range from long-term to short-term positions and can be for as many days a week as you require. The primary teacher roles we offer will require you to have previous, recent experi

Your new company Hays Education are currently recruiting EYFS, KS1 & KS2 Teachers to work at schools in the Shepway and surrounding areas on a supply basis. Your new role Supply teaching offers a flexible working environment with the option to work on either a day-to-day supply or long-term basis, some of which can lead to a permanent job. What you'll need to succeed Hays are curren

Temporary Contracts: GFSL Contractor Escorting £13.10 per hour inclusive of Holiday Pay. Several Prisons in Kent, including HMP Rochester, HMP Cookham Wood YOI & HMP Maidstone Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role fo several Prisons in Kent, including Rochester, Maidstone & Sheppey. There are several Projects due to start across Kent Prisons, including Rochester Prison. These are varying in duration, but expected to last over 3 months, with a rate of £13.10 per hour, inclusive of holiday pay. They are temporary positions but with the number of projects in the pipeline the positions will continue. £13.10 per hour inclusive of Holiday Pay. The roles are based on 37.5 hours per week Monday - Friday 8am - 5pm for Prison/Project Escort. Purpose of the Prison Escort/OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment

Temporary Contracts: GFSL Contractor Escorting £13.10 per hour inclusive of Holiday Pay. Several Prisons in Kent, including HMP Rochester, HMP Cookham Wood YOI & HMP Maidstone Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades (OSGs) role fo

Gov Facility Services Ltd- HM Prison Maidstone Ongoing Temporary Contract £13.10 per hour inclusive of Holiday Pay. Location: Maidstone- HMP Maidstone And HMP East Sutton Park- Chart Sutton Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades OSGs) role for several Prisons in Kent, including Rochester, Maidstone & Sheppey. There are several Projects due to start across Kent Prisons, including Maidstone. These are varying in duration, with a rate of £13.10 per hour, inclusive of holiday pay. They are temporary positions but with the number of projects in the pipeline the positions will continue long term. The roles are based on 39 hours per week Monday - Friday 8am - 4pm for Prison/Project Escort. Operational Support. Purpose of the Prison Escort/OSG role: As part of the security team you will be responsible for assisting in the safety and security of the establishment where your duties will include escorting visit

Gov Facility Services Ltd- HM Prison Maidstone Ongoing Temporary Contract £13.10 per hour inclusive of Holiday Pay. Location: Maidstone- HMP Maidstone And HMP East Sutton Park- Chart Sutton Overview of the Kent positions: As a supplier to the HM Prison Service for the provision of support escorts, Hays is seeking to recruit Prison/Project Escorts similar to the Operational Support Grades

Head of Maintenance Canterbury, Kent £55,000 to £61,000 per annum Your new company We are currently recruiting for a leading UK institution located in Canterbury, Kent. The company have a number of different local locations with multiple buildings and large grounds on the estate. Your new role The role will see you responsible for the Electrical, Mechanical and Building Fabric along with the Landscape and Grounds Maintenance. Ensure works are carried out for both PPM and reactive works through a dedicated team of trades and operational managers. Some aspects of the role are as follows, please enquire for a full description. * Responsibility for the maintenance of all electrical, mechanical, building and site infrastructure. * Investigate where failures occur from a technical or Health and safety perspective. * Maintaining the PPM system to ensure all statutory PPM is compliant and in line with the CAFM system. * Responsibility for compliance with Procurement and Financial regulations and budgets. Ensure contracts are in place for key service areas. * On

Head of Maintenance Canterbury, Kent £55,000 to £61,000 per annum Your new company We are currently recruiting for a leading UK institution located in Canterbury, Kent. The company have a number of different local locations with multiple buildings and large grounds on the estate. Your new role The role will see you responsible for the Electrical, Mechanical and Building Fabric along